SMK Negeri 4 Denpasar Jayalah Fourska
LEMBAGA SERTIFIKASI PROFESI
LSP SMK NEGERI 4 DENPASAR
UNIT KOMPETENSI FOOD AND BEVERAGE SERVICE LEVEL 2
| No. | Kode Unit | Unit Kompetensi | ||||
| A. | Core and Generic Competencies | |||||
| 1. | D1.HRS.CL1.04 | Berkomunikasi secara efektif melalui telepon | ||||
| Communicate effectively on the telephone | ||||||
| 2. | D1.HRS.CL1.05 | Mengikuti prosedur kebersihan di tempat kerja | ||||
| Comply with workplace hygiene procedures | ||||||
| 3. | D1.HRS.CL1.06 | Mengembangkan dan memperbaharui pengetahuan local | ||||
| Develop and update local knowledge | ||||||
| 4. | D1.HRS.CL1.07 | Menerapkan prosedur kesehatan, keselamatan dan keamanan kerja | ||||
| Implement occupational health and safety procedures | ||||||
| 5. | D1.HRS.CL1.08 | Mengembangkan dan memperbaharui pengetahuan ttg industri perhotelan | ||||
| Maintain hospitality industry knowledge | ||||||
| 6. | D1.HRS.CL1.11 | Melakukan Prosedur Administrasi | ||||
| Perform clerical procedures | ||||||
| 7. | D1.HRS.CL1.12 | Melakukan prosedur dasar pertolongan pertama | ||||
| Perform basic First Aid procedures | ||||||
| 8. | D1.HRS.CL1.14 | Membaca dan menerjemahkan instruksi dasar, arah dan atau diagram | ||||
| Read and interpret basic instructions, directions and/or diagrams | ||||||
| 9. | D1.HRS.CL1.17 | Berkomunikasi secara lisan dalam Bahasa Inggris pada tingkat operasional dasar | ||||
| Speak English at a basic operational level | ||||||
| 10. | D1.HRS.CL1.18 | Bekerjasama secara efektif dengan kolega dan pelanggan | ||||
| Work effectively with colleagues and customers | ||||||
| 11. | D1.HRS.CL1.19 | Bekerja dalam lingkungan social yang berbeda | ||||
| Work in a socially diverse environment | ||||||
| 12. | D1.HRS.CL1.20 | Melakukan tugas perlindungan anak yang relevan dengan industri pariwisata | ||||
| Perform child protection duties relevant to the tourism industry | ||||||
| 13. | D1.HBS.CL5.09 | Menyediakan penghubung antara dapur dan area pelayanan | ||||
| Provide a link between kitchen and service area | ||||||
| 14. | D1.HBS.CL5.12 | Menyediakan layanan makanan dan minuman | ||||
| Provide food and beverage services | ||||||
| B. | Functional Competencies | |||||
| 1. | D1.HBS.CL5.02 | Mengembangkan dan mempebaharui pengetahuan tentang makanan dan minuman | ||||
| Develop and maintain food and beverage product knowledge | ||||||
| 2. | D1.HBS.CL5.01 | Membersihkan dan merapihkan area bar dan area layanan makanan dan minuman | ||||
| Clean and tidy bar and food service areas | ||||||
| 3. | D1.HRS.CL1.13 | Mempromosikan produk dan jasa kepada pelanggan | ||||
| Promote hospitality products and services | ||||||
| 4. | D1.HBS.CL5.13 | Menyediakan Room Service | ||||
| Provide room service | ||||||
| 5. | D1.HBS.CL5.16 | Mengambil pesanan dan menyiapkan meja | ||||
| Take food orders and provide courteous table service | ||||||
| 6. | D1.HFI.CL8.08 | Memproses transaksi pembelian barang dan jasa | ||||
| Process transactions for purchase of goods or services | ||||||
| 7. | D1.LAN.CL10.02 | Merespon perintah yang diberikan dalam bahasa inggris | ||||
| Respond effectively to instructions given in English | ||||||
| 8. | D1.LAN.CL10.03 | Start conversations and develop good relations with guests | ||||
| Memmulai percakapan dan mengembangkan hubungan yang baik dengan tamu | ||||||